Products

Does the medicines you propose belong to the brand name pills?

The medicines we offer are generics.

What is generic? Is the effect of these medications the same as the brand name pills?

There is no difference in the effect and action of generic pills and brand name. Only the name, the shape and the price differs. Usually a generic medicine is called as the name of active substance. The producer does not have the patent for a definite chemical ingredient and so they do not use the brand name of the pills, but legal generic name. Generics are equal to brand name pills, the effect is the same and the ingredients are also the same. The main advantage of generic medicines is low price.

Why is the price of generic drugs so low?

Original manufacturers use lots of money for developing of their product, advertising as opposed to generics. FDA demands great money for approving the medicine in U.S. The manufacturers of generics don’t need to spend so much money for developing generic drugs. So the price of generics does not include these expenses.

Why the generic pills differ from brand name pills with their shape and printed signature?

Generics have the same active substance as brand name pills. But nobody of manufacturers can get patent for chemical ingredients. But the shape, the color and the name of brand name pills are always patented, so it’s unauthorized to use the same features for generic medicines. That’s why generics look different, have different color and shape.

Is the quality of your pills really high?

Our main point is to place the pills of really high quality. If our pills are of good quality, than we’ll have more customers. We check thoroughly the quality of our products. All the pills are tested and the documents are checked. The products are produced in India, at legal companies and are approved by Indian FDA. Each medicine has the Certificate of Analysis and completely corresponds the law.

What is the expiry date of generic pills?

The expiration date is printed on each package. It is different for different medicines. On the average it is 2 years from the date of producing.

How 50mg Viagra tabs and 100mg tabs differs?

We offer Generic Viagra in the pills of 50mg and 100mg. Active ingredient of Viagra is Sildenafil, so 50 mg and 100 mg are the content of Sildenafil in the pill. The standard dose which has effectiveness is 50 mg. But the dose can be more or less for вшсааукуте people, so we propose taking 25 mg to start. If it’s not effective for you, take 50 mg.

What is the difference between Viagra, Cialis, Levitra, Soft and Regular?

Please, check the table below:

How to Order

Is the prescription demanded to order the pills at your site?

There are some medicines in our shop which require the prescription. If your country or territory law demands the prescription, you’ll be asked to show it to the support representative after you complete the order.

Please be informed that we require a valid prescription for your order.

You should fax it to +44-20-35190209 or send a scan copy to the email contact@west-sup.com
Please be advised that in case you don’t provide a valid prescription within a three-day period your
order will not be processed.

How can I make the order?

Do the following actions to order the products:

1. Choose the product you are to purchase by clicking “Buy now” button

2. Choose the amount of pills you wish to buy

3. Click “Checkout”

4. Fill in the order information required

5. Check all the fields, pills quantity and press on “Submit transaction” button

6. If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify. This message is very important, in case you do not receive it within 10 minutes, let us know and we will resend it once again. This message can be downloaded from your account section.

How can I pay for the order?

These are the paying methods we use:

• Payment by a credit card

• EuroDebit

• Bank wire transfer

• Online check payment

• Money Gram

How can I choose a wire method? When will will I get my order?

If you want to pay by wire, do the following:

• Choose the product you wish to order

• Go to the “Checkout” page, check the wire payment box, fill in the order form and click on the “Submit transaction” button.

• If all the information you have inserted is correct, you will see the text of the order confirmation message on the screen, the address where the wire should be sent to is given in this message. The very same message will be sent to your e-mail box however we advise you to save this text to your hard drive in case the message is not delivered.

• Send the wire to the address specified within 48 hour after you place the order.

• As soon as we receive the payment (it will take about 3-5 days), the product will be sent out.

Note: we’ll send the medicine only if we get FULL amount for the order from you.

When will you actually post the charge?

Here is the order procedure:

1. You fill in the form at the checkout page and press the “Submit” button, than the information is transmitted to our processing centre where we check it and thus the credit card is charged.

2. As soon as the payment is authorized, your order is approved and processed.

Can I be sure in the security if I give my credit card information at your site?

We pay attention to the protection of our customers seriously and thus we take credible steps to keep safe your data. For submitting the form you are redirected to the safe order page. The guarantee of the page can be simply checked: an icon resembling a padlock is displayed on the foot of most browsers window, this shows that the information you place into the order is SSL (Secure Socket Layer) encrypted when transmitted to our credit card processing group. Please call to mind that a secure page begins with “https:” while undefended ones start with “http:” without the “s” at the end.

In addition to Web browser safety, our servers are checked everyday for any security risks by respectable companies such as McAfee and WebSafe. You can check our security certificates here.

Is there any discount system?

We have the discount system. Please, check it out here.

Shipping

Do you have shipping to my area?

The orders are shipped to almost all countries of the world. The exception is some countries in Asia.

Where are the medicines sent from?

The medications are manufactured in India, thus the orders are processed and sent out from there.

What is the package? Should I sign for the shipment?

Your security is very important for us. Your order will be sent in a unattached envelope that will be left in your correspondence box. You will not have to sign for it in case the order is sent by Standard Post.

Will you send my order the same day I purchase?

The products we offer are in store for immediate deliverance. However we have to confirm your order first to be sure that the shipping information is right, after that the goods you have ordered are packed and only then it is sent out. It takes about 1-2 days to complete the procedure.

What shipping methods do you use? When will I get my parcel?

There are two shipping methods we offer:

1. Courier Service: the packages sent by this postal service can be tracked by the tracking number supplied after the order is shipped. See your account section.

2. Standard International Airmail: the packages sent by this postal service can NOT be tracked.

^* It will be impossible to send your order by Courier Service if you specify a PO box in your shipping address or if you give us a wrong telephone number.

What is the shipping price?

The shipping rates may change depending on the shipping option you select, the country of the destination, and weight of products you order. To check out the shipping price, add chosen products to shopping cart, and proceed to checkout.

Can any delays occur?

If this happen, we’ll inform you. They ask the receiver to come and give an allowance to check out the package. After that you should get your products. If you have any problems with getting your order, please let us know and we’ll try to solve the difficulty.

What if the package is damaged or some products are missing?

In this case you should contact our support team and explain the problem. We shall either resend the package or refund your payment. For more information see the Policies.

Please remember that if there are 90 or even more pills in your package, the order will be sent in several packages: you will get 30 pills plus 4 gift pills in the first package and the second package will contain the left (60 pills) which you’ll get a week later.

How much should I pay if you reship the order?

We will reship the product free of charge. You’ll have no additional charges.

Managing Orders

How can I check my order status?

There are 2 options to do that:

• to contact our support team (Contact Us)
• to check the status from the web site (Account)

You can check the bonus, the status of your latest order, the send off date and the estimated day of the delivery in your account section. To come into your account section you have to place the order number, your e-mail address and the verification code (the digits in the box next to the “Verification code” field).

If your order was sent by a Courier Service, the tracking number can also be obtained from the same page.

What should I do if I have to change the shipping details and my order has not been sent yet?

You can write a message for us in your account section if you want to cancel the order or change any information.

What should I do if I want to cancel the order?

Please check our Reimbursements and Returns Policy.

Business Opportunities

Do you want to become our affiliate and offer your products?

We’ll consider your proposal gladly. Please send the details to our e-mail address. Please, note that the products you want to offer should conform the quality demands and certificates.